The debt-collection company that sent out threatening letters to consumers in Vhembe has apologised for the way the matter was handled and has undertaken to institute disciplinary action against the staff member responsible for sending it out. What also transpired is that the insulting letter was probably written using an artificial intelligence (AI) programme.
Consumers in the Vhembe District were furious upon receiving messages from a debt-collection agency acting on behalf of the Vh...